Business Analyst for Microsoft Dynamics 365 CE/Power Platform

Join Prodware, where we don't just talk about stepping into the future – we make it happen! As proud members of Microsoft's Inner Circle for Business Applications 2023/2024 for the several years running, we're among the top 11 strategic partners in the global Microsoft ecosystem.

At Prodware, we embody our core values – Passion, Audacity and Trust – in everything we do. We're more than just a company – we're passionate, customer-centric enablers, driven by audacity and grounded in trust.

Our mission is to empower businesses to achieve peak performance through our comprehensive range of services, from business consulting to managed solutions, all fueled by Microsoft's cutting-edge technology.

Here's why you should be excited about joining us:

Innovative Approach: We're all about creating modern companies and revolutionizing traditional business practices using the latest technologies.

Talent Development: We believe in nurturing talented individuals and providing them with ample opportunities to grow and excel, fostering a culture of passion for what we do.

Collaborative Culture: At Prodware, we're not just colleagues – we're partners in building the world of tomorrow together, driven by audacity to challenge the status quo.

And that's just the beginning! When you join our team, you'll enjoy:

• Dynamic Atmosphere: Experience a workplace where fun meets productivity, with a strong focus on employee satisfaction and a culture of trust.
• Continuous Learning: Gain valuable Microsoft certifications and expand your skillset through exciting international and local projects, fueled by audacity to take on new challenges.
• Global Reach: Be part of a thriving international company with a presence in over 42 offices across 13 countries in Europe, where trust forms the foundation of our relationships with clients and colleagues alike.
• Career Progression: We're committed to your growth and offer a clear career path within our organization, supported by trust and transparency.
• Competitive Benefits: Enjoy competitive compensation, health insurance, wellness programs, and fitness initiatives, knowing that your well-being is our priority.
• Flexible Work Environment: Benefit from flextime schedules and hybrid work arrangements, allowing you to achieve work-life balance while maintaining trust and accountability.

Ready to take on challenges, drive innovation, and transform businesses with us? Join Prodware and be at the forefront of innovation and technology!

For more information, visit:

Homepage | Prodware Georgia | Digital transformation leader (prodwaregroup.com)

Prodware: Overview | LinkedIn

Take the next step in your career and become a part of our dynamic team!

Prodware Georgia is an equal opportunity employer.

Prodware Georgia provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other basis protected by law

Business Analyst is responsible for implementing and optimizing Microsoft Dynamics 365 Customer Engagement (CE) solutions. This role involves working closely with business stakeholders to gather and analyze requirements, design and configure tailored solutions, and ensure their successful deployment and user adoption. The position bridges business needs with technical solutions, supporting digital transformation and improving operational efficiency through Dynamics 365 CE.

In summary the main activities are:

• Collaborate with business stakeholders to understand their needs and translate them into functional requirements;
• Conduct workshops and discovery sessions to gather detailed requirements;
• Design and configure Dynamics 365 Customer Engagement (CE);
• Customize the system using out-of-the-box features, workflows, and custom entities;
• Lead the implementation process, including data migration, system integration, and user training;
• Develop and execute test plans to ensure the solution meets the specified requirements;
• Identify and resolve any issues or bugs during the testing phase;
• Manage project timelines, deliverables, and resources;
• Communicate project status and progress to stakeholders.

• Higher education in Business Administration, Information Systems, Computer Science, or a related field;
• Ability to speak and write English at working level;
• Strong understanding of Dynamics 365 platforms (F&SCM, CE, BC);
• Experience in business process analysis and solution design;
• Proficiency in configuring and customizing Dynamics 365 applications;
• Excellent communication and stakeholder management skills.